Connecting with people is at the very heart of a successful Sponsorship.
A successful Sponsorship needs to move from merely plastering a company logo on a team shirt or stadium advertising board. Sponsorship allows brands to reach and influence a significant audience who are followers, supporters and fanatics of a team or sport. A survey of fans’ attitudes to sponsors showed that a third of NFL fans are ‘more likely to recommend a product/service to a friend of family member’ if they are an official sponsor of the NFL.
With a changing digital landscape, this connection with fans has become more essential than ever. The chance to communicate with fans more frequently and across a greater number of platforms is one that many brands should look to utilise. Fans have moved from being solely consumers of information, and they are now valuable content creators as we will see later. Social media has also allowed athletes to become content creators, and for fans to have direct relationships with athletes via Facebook, Twitter & Google+ profiles.
Major League Baseball were one of the first to utilise the concept of sports fans as content creators. Their ‘Fan Cave’ residents will watch every single game (2,430) on a Sony TV, wearing their Majestic Baseball shirt, drinking a Pepsi and sitting in a LaZBoy armchair. They will tweet to 67,000 followers on a regular basis and it is a great source of entertaining content for both casual and die-hard baseball fans. This is a growing trend in the USA with ‘professional’ fans tweeting to fellow fans, on behalf of a team, or even a TV Network. Teams and brands will continue to look to offer unique opportunities to fans, and this opportunity is an innovative one to look out for.
A more traditional use of fans as content creators can be seen through incorporating Twitter into live TV broadcasts or even live video screens at sports events. Carling gave fans the chance to encourage their team by voting for a message to their team on the LED boards at the 2012 Carling Cup Final and at the recent Cycling World Cup in the 2012 Velodrome, fans could see their own tweets on the stadium big screen with the stadium announcer reading them to the crowd. The concept of ‘two / three-screen’ living is particularly relevant in sport, however the first screen is transferable between TV and the live event itself. Use of smart phones at sport has grown to the extent that many stadia are having to improve wireless infrastructure to foster this growth in demand. FanVision are one such company who look to capitalise on the desire for two screens, allowing attendees to watch highlights, replays or other footage whilst at the event. This was particularly evident at the 2010 Ryder Cup where fans could watch all the action on other holes. The subsidised price of the handset was courtesy of Citibank and this is something I would expect to see at future sports events.
Social media has also allowed a direct relationship with athletes and coaches where in recent times they have been quite distant from the fans who adore them so much. Relationships through Twitter have grown in the last few years, however two recent incidents stand out as being particularly unusual. On the 28th February, a high profile crash involving Juan Pablo Montoya drew lots of attention for obvious reasons, however Brad Keselowski added over 100,000 followers by posting the picture of the incident below. Tweeting while driving is dangerous enough, but at over 100mph, it is crazy, yet Nascar applauded his initiative. The second incident was during an American college basketball game where the Colorado State head coach Tim Miles tweeted his teamtalk. It must have been more inspirational in the flesh, as his team turned around a 16 point lead to win 66-59.